User Privacy Policy
We explain how we collect, use and protect personal information when you register, deposit, play or request withdrawals. This Privacy Policy describes the personal, technical and transactional data we collect, the reasons we use it, how long we retain it, and the security measures we apply. It also covers document checks required for withdrawals, cookie and tracking use, third-party sharing for payments and services, and the steps you can take to access, correct or remove your data. Use the contact options in your account for privacy requests.
Types of data collected
Personal data
Name, date of birth, email, phone number, address and ID documents provided for verification. Account credentials and communication preferences are also stored. KYC documents are collected when required for withdrawals and fraud prevention.
Types of data collected
Technical data
IP address, device identifiers, browser type, operating system, location coarse data, and connection details. Session data and crash logs collected for service stability and security monitoring.
Types of data collected
Transactional data
Deposit and withdrawal records, payment method details (including cryptocurrency wallet addresses when used), wagering history, bet outcomes and any bonuses claimed. Records retained for accounting, dispute resolution and compliance.
How information is used
Account operation and compliance
Data is used to open and manage accounts, process deposits and withdrawals, verify identity for KYC, prevent fraud, and meet legal obligations. Transactional records support payment reconciliation and regulatory reporting where required.
Data protection and security practices
Technical and organisational measures
We protect data using encrypted connections (256-bit SSL), access controls and routine security reviews. Personal files and KYC documents are stored with restricted access. Retention periods follow legal and operational needs.
Cookies and tracking technologies
Types and control
Session and persistent cookies are used for login, preferences and security. Analytics cookies help us monitor site performance. Advertising and third-party tracking may be used; you can manage cookie preferences via browser settings or the cookie banner.
User rights regarding their data
Access, correction and deletion
Access your account settings to view or update basic details. To request copies of personal data, corrections or deletion, contact support through your account. Deletion requests may be limited by legal retention obligations and verification requirements for security.
Data sharing and third parties
Who we share with
We share data with payment processors, identity verification providers, game providers and other service partners strictly to deliver services. Data may be disclosed to law enforcement or regulators if required by law. Third parties process data under contract and with security obligations.
Updates to this privacy policy
Changes and notices
Policy updates will be posted on the site and reflected in the date shown on this page. Material changes may be communicated by account notice. Review this page periodically to stay informed about how your data is handled.